L24/7 Live Chat Support Service

We provide 24/7 live chat support services across various industries.

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24/7 Live Chat Support Service

  • Our live chat support agents are available round-the-clock
  • Our live chat answering service agents are well trained
  • Continuous support to your customers, regardless of time zones.
Chat support bot

…and much more

  • Our live chat BPO services offer multilingual support.
  • Cost-effective solutions and scalable resources
  • Empathy and professionalism are at the core of our live chat support approach
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There’s more

  • Capture lead

    Integration with CRM Systems

    We seamlessly integrate our live chat support services with your existing CRM system

  • No voice box, only real people

    Real People, Real Connections

    Say goodbye to voicemails, grow your business with human interactions

  • Manage calls

    Analytics and Reporting

    Access valuable insights into customer behavior, chat volume, and customer satisfaction

  • know your callers

    Secure Data Transmission

    Data exchanged during live chat interactions is encrypted.

  • Unique call script

    Customer Query Resolution

    Promptly address customer inquiries and complaints with our live chat answering service

  • Share screen

    E-commerce Live Chat Support

    We offer personalized assistance to online shoppers

24/7 Live Chat Support Service

  • 85%

    of callers feel more satisfied after resolving their issues with a live representative rather than through bots.

  • anytime anywhere

    Honour your customers with our 24/7 live chat support service

  • 90%

    of customers consider customer service to be an essential factor when choosing brands

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  • 63%
    63%

    of online shoppers like to buy from brands that have live chat support service

  • 82%
    82%

    of people want instant responses when they initiate inquiries

  • 74%
    74%

    of internet users would like chatbots to give them quick response

Improved Customer Satisfaction

Our dedicated live chat support team strives to deliver exceptional service, leading to higher customer satisfaction and loyalty.

86% of people are happy with live chat support service

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Boost your reputation with
our call center service support.

At EmpireOne, we pride ourselves on our team of highly
skilled and experienced call center agents. We are
ready to provide solutions for all your customers.

EmpireOne, the Magic You Need

EmpireOne Contact Center is your partner in call center
solutions. With our customer contact services, BPO, and
specialized industry solutions, we help you unlock the
potential of your business.

Unlimited customer
satisfaction!

Discover Why Reputable
Businesses Trust Us